Privacy Policy
This Privacy Policy sets out how Head Spa Training Academy ("we," "our," or "us") collects, uses, discloses, and manages your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
1. Collection of Personal Information
We collect personal information directly from you or from third parties, such as when you register for courses, interact with our website, or communicate with us. The types of personal information we collect may include:
- Name, email address, phone number, and postal address
- Billing and payment information
- Educational and professional background
- User preferences and interactions with our website
2. Use of Personal Information
We use your personal information for the following purposes:
- Providing educational services and course materials
- Processing registrations, payments, and refunds
- Communicating with you about course updates, promotions, and important notices
- Improving our services and website functionality
- Complying with legal obligations and resolving disputes
3. Disclosure of Personal Information
We may disclose your personal information to:
- Service providers and contractors who assist us in delivering our services
- Business partners and affiliates for joint marketing purposes
- Government authorities or law enforcement agencies if required by law
4. Data Security
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. This includes implementing security measures such as encryption, access controls, and regular security audits.
5. Cookies and Analytics
Our website may use cookies and analytics tools to track user interactions, improve website functionality, and analyze trends. You can manage cookie preferences through your browser settings.
6. Access and Correction
You have the right to access and correct your personal information held by us. If you would like to request access or make corrections, please contact us using the details provided below.
7. Complaints and Contact
If you have any concerns or complaints about our handling of your personal information, or if you would like to exercise your privacy rights, please contact our Privacy Officer at [email address].
8. Changes to Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website.
This Privacy Policy is designed to comply with Australian privacy laws and should be reviewed regularly to ensure ongoing compliance with any changes in regulations or practices.