No Refund Policy
At Botanica Head Spa Academy, we are committed to providing the highest quality training experiences for our participants. To ensure the integrity of our programs and maintain fairness for all, we have established the following No Refund Policy:
1. No Refunds:
All sales of training courses, including online and in-person sessions, are final. We do not offer refunds for any training courses once a purchase has been made.
2. Special Circumstances:
We understand that unforeseen circumstances may arise. In such cases, we will consider requests to change training dates on a case-by-case basis. To request a change in training dates, please contact our support team at 0480759137 with a detailed explanation of your situation.
3. Eligibility for Date Changes:
Requests for date changes will only be considered under special circumstances, which may include:
Medical emergencies
Family emergencies
Other significant and unavoidable events
4. How to Request a Date Change:
To request a change in training dates, please follow these steps:
Contact our support team at 0480759137
Provide your name, contact information, and details of the training course Explain the reason for your request and provide any supporting documentation if applicable
5.Approval and Rescheduling:
If your request is approved, we will work with you to reschedule your training to a future date that is mutually convenient. Please note that approval of date change requests is at the sole discretion of Botanica Head Spa Academy and subject to availability.
6. Non-Transferable:
Training course purchases are non-transferable and may not be assigned to another individual or entity. By purchasing a training course from Botanica Head Spa Academy, you acknowledge and agree to the terms of this No Refund Policy. We appreciate your understanding and cooperation.